CONTRACT OPERATIONS OFFICER (BANKING)

Role Description - Summary:

To support primarily Security Transfer-in and on-boarding Specialist Team in Singapore who manage and provide effective guidance to Front Office in their work processes and submissions, in terms of security transfer-in and new client account opening and KYC reviews. The role requires the candidate to understand the various asset transfers ins, liaise with internal and external stakeholders on all transfer-in related queries and support on-boarding on administrative and conduct name screening in internal and external search engines and create account structures in the core banking systems.

In his/her function as a Specialist Team Support the candidate can handle the daily BAU responsibilities on top of monitoring, tracking MI team performance and reporting on metrics.

 

Responsibilities/Tasks:

  • Support all transfer-in requests from RC and ensure the transfer in is completed timely
  • Liaise with Product and operations team for complex requests
  • Manage E2E workflow for all transfer-in requests
  • Liaise with legal and credit team where the asset transfer involves loan disbursements
  • Liaise with external counterparties where required to complete the asset transfers
  • Support on-boarding specialist team on name screening tasks for the data provided by the COBS team in internal and external search engines
  • Create account structure, roles and date input in Appway or AVQ for new client on-boarding based on the details provided via excel or documents
  • Participate in UAT if required
  • Maintain the requests received in a systematic way for tracking and monitoring
  • Month end MI preparation
  • Any other ad hoc tasks assigned by the supervisor

 

Qualifications:

  • Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
  • Knowledgeable and experienced in operations, account documentation knowledge and experience in banking or financial industry for at least 1- 2 years
  • Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

 

Personal Competencies or Skills:

  • Mature, strong analytical and problem-solving skills
  • A team player who can multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
  • Excellent interpersonal skills and the ability to manage relationships with all levels
  • Strong customer relationship, communication, and presentation skills
  • Problem solving skills
  • Strong process and project management experience would be an advantage

Salary: $4,500 Per Month