Summary of the position:

• Liaison Officer with Platform, Relationship manager and clients
• Related to Import and export letter of credit
• Able to support Team Lead whenever is necessary

Main responsibilities:

1) Manage Operational risks

• Ensure that transactions are processed within turnaround time;
• Perform any sanction screening if required

2) Provide good customer service

• Maintain same day processing
• Provide appropriate technical advice to customers and Relationship Managers

3) Business continuity

• Provide backup whenever is required.

Main duties details:

• Review LC and contacting customers to clarity on ambiguous terms
• Ensure that transactions are processed in conformity with conditions
• Ensure transactions posted to platform with correct instruction.
• Monitor/trace and ensure transactions are processed within SLA
• Perform any sanction controls as per procedures

Secondary duties details:

• Backup team mates if required
• Involve in cross training within the department
• Involve in any projects being assigned by department head

Requirements:

• Min 3-5 years’ experience in trade banking
• Knowledge of UCP rules, ISBP 745, ISP98, URDG, URC, URR rules and incoterms rules
• Candidate with CDCS qualification will have added value
• Good communication and internal personal skills