CONTRACT OPERATIONS ANALYST, CORPORATE ACTIONS (BANKING)

Overview of business area:

This is a role available in Singapore within Global Markets APAC Asset Servicing team under Investment Banking division. The role provides support to the offshore team in Wroclaw due to high volume in corporate action processing.

Key Responsibilities:

The role will be involved in ensuring accurate and timely handling of day-to-day corporate actions events setup and processing. The analyst will be responsible for reviewing corporate actions event details, understanding key event details and dates, performing reconciliation and processing eligible entitlements due from global markets corporate actions and supporting change by continual improvement of operational processes.

This role also entails interaction with internal counterparts from various functional business groups e.g. trading, client service representatives, middle office, settlements team etc. and external counterparts e.g. custodians, brokers, claim counterparties etc. to resolve discrepancies arising from corporate action events.

  • Gathering, verifying and updating event details in event management system to disseminate information on Corporate Actions to stakeholders
  • Monitoring upcoming events until all details are finalized
  • Reconciling & processing clients entitlements using various internal systems against Custodian advice promptly and accurately
  • Responding to stakeholder queries timely and accurately
  • Liaising and regular follow up with custodians/brokers whenever necessary to resolve any discrepancies on corporate action events
  • Investigating and following up on issues to ensure resolution with internal & external counterparts
  • Supporting change by identifying opportunities to improve operational efficiency and implementing improved processes

 

Challenges faced in this role:

  • Understanding standard lifecycle of various APAC markets corporate actions and the market specific nuances
  • Processing a complete event lifecycle of a corporate action event (e.g. event setup, reconciliation & processing of a corporate action event)
  • Navigating through different applications to complete the daily tasks and working around system issues
  • Multi-tasking of tasks e.g. processing an event and responding to urgent query
  • Investigative works to resolve issues e.g. identifying issues/root cause and working to provide resolution

 

Essentials Skills and Qualifications:

  1. Experience in Corporate Actions processing and/or event setup
  2. Detail oriented and problem solving
  3. Strong, confident interpersonal and communication skills
  4. Independent and self-motivated to complete daily tasks
  5. Positive and adaptable team player
  6. Commitment to learn and take on challenging objectives
  7. Competent in excel

Salary: $5,000 - $6,900 Per Month