Main Tasks and Duties:

• Advice and support departments in Operational Risks identification, assessment and controls of business processes
• Review, update and maintain documentation for Operational Risk Management , Fraud Management and New Product Management policies and procedures
• Work with departments in reporting of Operational risk events, establish root cause(s) and appropriate mitigation action plan(s)
• Support initiatives and reviews on Operational Risks (including fraud risks) for implementation and enforcement of Incidence reporting, Key Risk Indicator (KRI), and other initiatives rolled out by Head Office
• Facilitate, lead and provide oversight on Outsourcing Risks engaged by the bank to ensure the outsourcing risk exposure are within acceptable control, perform due diligence and risk assessment of Outsourcing Service Providers in accordance to MAS Outsourcing Notice and alignment with Bank’s Outsourcing Risk Policy and Procedures
• Analyze and mitigate Operational Risk arising from New Product, provide support in New Product Approval process and acting as the Secretariat of the New Product Committee
• Assist organization to achieve its Business continuity objectives, support business plan activities, facilitate regular BCP plans and testing, periodic update of business Impact Analyses (BIA) & Business Continuity Plans (BCP) documentations, and ensure that all departments document the recovery strategies of their business functions in the plans
• Perform independent checks on internal bank-wide transaction activities and Private banking’s records of telephone calls for investment related trades to identify any unusual or suspicious activities
• Oversee bank-wide Policies and Procedures (P&P) Management, including initiating of periodic P&P management task, facilitating, maintaining and managing all required activities related to updating and publishing policies and procedures in P&P system
• Initiate and facilitate the Business User Access Review and checks, maintain the Business System Listing and perform the role of System Administrator for systems maintained by ICCD
• Prepare relevant Operational risk reports and presentation materials to Risk Management Committee (RMC), Senior Management, Head office and regulator
• Any other work assigned from time to time by supervisor or the Management

Job Requirements:

• Recognized bachelor degree or above , preferably in Business, Banking and Finance or related discipline
• Min. 3 years’ of relevant experience in similar capacity, preferably in a Financial Institution
• Excellent writing ability and verbal communication skills in English.
• Able to communicate in Mandarin to liaise with internal and external stakeholders
• A passionate individual who is keen to learn and be able to perform professionally.
• Excellent communication and interpersonal skills
• Good understanding MAS Guidelines on Risk Management practices, BCM guidelines and Outsourcing Notices
• Ability to work independently with minimum supervision and able to adapt to a dynamic environment