Job Description:

• Lead team of several contractors working on KYC cases and client outreach
• Manage pipeline and its execution, in cooperation with Client Relationship Manager and Client Onboarding operations
• Identify, summarize and escalate process issues with local contacts and regional lead and implement improvements
• Handle complex and sensitive cases as case manager
• Prepare regular status reports for local and regional management

Job Requirements:

• 6 years or more corporate banking or relevant experiences
• Experienced team leader, knows how to utilize the team capacity and skills efficiently and to its full effect
• Highly structured and ability to prioritize in a hectic environment
• Experience in Client Onboarding, particularly specializing in institutional clients is highly preferred
• Excellent written communication and reasoning skills, with attention to detail and ability to communicate effectively at varying levels of seniority within the organization
• Disciplined around best practice and data integrity
• Fluency in both spoken and written English, (Cantonese and Mandarin is essential for supporting HK clients)
• Banking and product knowledge is preferred
• Strong self-initiative, problem solving oriented attitude, action driven
• Good negotiation skills, strong team player with the ability to collaborate and work dynamically across countries and regions.
• Ability to work in fast paced environment and adhere to strict delivery timelines

Salary: $9,000 Per Month